Last updated: [04/2025]

At Hacksparrow Ltd, we strive to ensure our clients are completely satisfied with our monthly social media services. If for any reason you are not satisfied, we have outlined our refund policy below to provide clarity on how refunds are handled.

1. Refund Eligibility

• First Month Refund: You are eligible for a full refund if you request it within the first 7 days of your subscription. After 7 days have passed, refunds for the first month will no longer be available.
• Subsequent Months: For any following months, you can request a refund for the upcoming month only if you have not used any service on that particular month. Refunds are not available once any part of the next month has been accessed or used.

2. Refund Process

• How to Request a Refund: If you qualify for a refund, you can request it by contacting us directly through our support channels at support@officialhacksparrow.com.
• No Administrative Fees: If you are eligible for a refund, we will issue a full refund with no deductions. There are no administrative or processing fees for refunds as long as the refund conditions are met.

3. Refunds for Technical Issues

• If you experience any technical problems or are dissatisfied with the service provided, please contact our support team directly at support@officialhacksparrow.com. We are committed to resolving issues promptly and will work with you to address any concerns. If we are unable to resolve the issue, and you are still dissatisfied, you may be eligible for a refund as per the conditions outlined above.

4. Cancellation of Subscription

• You can cancel your subscription at any time. To cancel, simply contact us through our support email. If you cancel before the start of the next billing cycle, you will not be charged for the next month.

5. Contact Information

• If you have any questions or concerns regarding this Refund Policy or wish to request a refund, please don’t hesitate to reach out to our support team at:
  support@officialhacksparrow.com

This policy is designed to ensure fairness for both our clients and our company, providing you with flexibility while ensuring our services remain high quality. We value your satisfaction and strive to offer the best experience possible.